Terms & Conditions

Last Updated: Dec 02, 2025

Welcome to Raj Palace – Indian Restaurant.
By using our website, placing an order, or making a reservation, you agree to follow the terms and conditions listed below.
Please read them carefully.

1. General Use

This website is owned and operated by Raj Palace Indian Restaurant.
By accessing or using our website, you agree to follow all rules, policies, and guidelines mentioned here.

If you do not agree with any part of these terms, please do not use our website or services.

2. Online Orders

When you place an online order through our website or delivery partners such as Bolt or Glovo, you agree that:

All information you provide is correct and complete
Prices may change without notice
Delivery time may vary based on distance, traffic, and demand
We are not responsible for delays caused by delivery partners

3. Table Reservations

A reservation is confirmed only after you receive a confirmation message or call
Please inform us if you are running late; we may release the table if you do not arrive within 15 minutes
Large group bookings may require advance notice

4. Pricing & Payments

All prices shown on the website or menu may change without notice
Taxes and additional charges may apply
Payments must be made through accepted payment methods in the restaurant or partner apps

5. Cancellation & Refunds

Online order cancellations and refunds are subject to delivery partner policies (Bolt / Glovo)
Restaurant bookings can be cancelled by phone without any charge
Refunds for incorrect or damaged items will be handled after reviewing the issue

6. Allergies & Food Preferences

Please inform us of any food allergies or dietary restrictions before ordering.
While we try our best, we cannot guarantee 100% allergen-free food due to shared kitchen environments.

7. Intellectual Property

All content on this website—including text, images, logo, design, and menu items—is the property of Raj Palace Indian Restaurant.
You may not copy, edit, or reuse any content without written permission.

8. Third-Party Links

Our website may link to third-party services like Bolt, Glovo, or Google Maps.
We are not responsible for their content, policies, or services.

9. Limitation of Liability

Raj Palace Indian Restaurant is not responsible for:

Any errors in pricing or menu details
Service delays due to technical or delivery partner issues
Losses caused by events outside our control

10. Changes to Terms

We may update these Terms & Conditions at any time.
Updated versions will be posted on this page with the latest date.

8. Contact Us

If you have any questions about this Privacy Policy or wish to request changes, please contact us:

RAJ PALACE-INDIAN RESTAURANT & BAR

ADDRESS: 2 Gogebashvili St, Batumi 6006, Georgia
TEL : +995511430000
EMAIL: contact@rajpalace.ge

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.